CaterFlow AI

PricingFAQ
Built by caterers, for caterers

The catering OS that runs your business while you run the kitchen.

From client enquiry to paid invoice — quotes, follow-ups, reports and onboarding handled automatically. 86 the spreadsheets and get 10+ hours back every week.

On a free 30-min audit call we'll identify your top 3 time-wasting tasks and build you a personalised automation plan. Yours to keep, no strings attached.

A day in your kitchen. Pick what just went wrong.

Tap a scenario and watch exactly how CaterFlow AI handles it — no sign-up, no sales call.

Quotebot

Enquiry in at 7:45am. Quote out before your coffee.

A client wants a 30-person lunch tomorrow with vegan and gluten-free options.

  • Quotebot reads the email and pulls your menu, pricing rules and dietary add-ons.
  • It builds a branded quote with itemised food, staff and travel costs.
  • You hit send — or let it go out automatically.

45 min → 5 min

What is your admin actually costing you?

Drag the sliders. See the hours and dollars CaterFlow AI would put back in your pocket.

8
6
3
$75

CaterFlow AI could save you

16 hrs

≈ $1,200 / month

That's $14,400 back in your pocket every year — and roughly 2.0 full workdays a month.

What does that actually mean?

$14,400 a year is enough to…

  • Cover a casual for every big weekend event.
  • Take two full weekends off every month.
  • Upgrade the gear that keeps breaking mid-service.
Show me how to save my $1,200/month

Free 1-page plan emailed to you. No call required.

Sound familiar?

Losing hours to menial tasks

Chasing invoices, writing reports, checking stock manually — draining time you could spend cooking or winning new clients.

Losing clients to slow replies

When a competitor responds faster and looks more professional, the work goes to them.

Wasting money on unused software

Another subscription, another dashboard, another tool nobody on your team actually touches.

What's your single biggest admin time-suck?

Tell us what drives you crazy. We'll send you a free 1-page blueprint showing exactly how CaterFlow AI would automate it. No call required.

CaterFlow AI is for you if…

  • You manage a team of 3–15 people.
  • You're still running clients through Google Sheets and email threads.
  • You know you're losing bookings because your follow-up is too slow.
  • You've tried other 'all-in-one' software and it was too complicated to actually use.

The old way vs. the CaterFlow way

Same job. Two very different afternoons.

Post-Event Reporting

Before

The old way — 2 hours in a spreadsheet

Copy-paste guest numbers, wrangle costs, fight with formatting, email a screenshot at 11pm.

After

The CaterFlow way — 30 seconds

Type the event name. Get a branded, professionally formatted PDF report in your inbox.

David Kalani, Owner, Five Star Feasts
"We were writing post-event reports until 10pm every Sunday. CaterFlow AI cut that to 10 minutes. I got my weekends back."
David Kalani — Owner, Five Star Feasts · Gold Coast · 8-person team

Invoice Follow-Up

Before

The old way — awkward reminders you keep forgetting

Sticky notes, calendar alerts, and that one client you're too polite to nudge again.

After

The CaterFlow way — polite, persistent, automatic

AI drafts and sends the follow-up in your voice. Escalates gently. You just watch the money land.

Maria Russo, Director, Elite Catering Co.
"The invoice follow-up alone paid for the subscription. We collected an extra $8,000 in overdue invoices in our first month — without a single awkward phone call."
Maria Russo — Director, Elite Catering Co. · Sydney · 12-person team

Employee Onboarding

Before

The old way — repeating yourself for the tenth time

A printed folder, a rushed tour, a Slack message you can't find, and a new hire who's lost by Thursday.

After

The CaterFlow way — ready to work in half the time

Structured checklists, automatic reminders, and the same great intro every single time.

Priya Shah, Founder, Harbour Events
"New staff used to shadow me for three days. Now they hit the ground running in one. I don't have to repeat myself anymore."
Priya Shah — Founder, Harbour Events · Melbourne · 5-person team

Three missions. Zero busywork.

We don't sell features — we finish jobs. Pick the mission that hurts most and see what your crew handles.

Quotebot — Automatic Quote Generator

Turn a brief enquiry into a professional, branded catering quote in seconds. Faster replies win more bookings.

Google Review Follow-Up

Turn happy clients into 5-star reviews with friendly, timed messages that make leaving feedback effortless.

Customer Service Agent

Answer common client questions instantly — even after hours — so leads stay warm and clients stay happy.

Event Feedback Follow Up

Automatically collect and respond to guest feedback after every event — nothing slips through.

Quotebot alone, or the full kitchen co-pilot?

Quotebot fixes your quoting speed. The Full Package fixes your entire business — and it still includes Quotebot.

FeatureQuotebotA$2,000/moCaterFlow AI Full PackageA$5,000/mo
Automatic quote generation
Invoice follow-up system
Post-event reporting
Google review follow-up
Customer service agent
Employee onboarding
Staffing agent
Inventory reminders
Supply ordering system
Food safety report generator
WHS incident report generator
Xero / QuickBooks / MYOB sync
Dedicated setup & ongoing support

Quotebot

A$2,000/mo

Win quotes faster. Nothing else.

Get Quotebot

Recommended

A$5,000/mo

Everything. Including Quotebot.

Get the Full Package

Not sure which fits? Get my free 1-page automation plan instead.

How it works

Getting started takes four steps. After that, each automation runs the same simple, repeatable flow — without you touching it.

Getting started, step by step

From first call to live automations in under two weeks — about 90 minutes of your time in total.

  1. 1

    Book your free automation audit

    Spend 30 minutes walking us through your week. We map every repetitive task — quoting, invoicing, reporting, onboarding — and show where the hours are going.

  2. 2

    Get your automation blueprint

    You receive a written plan listing which automations to switch on first, the hours each one saves, and the expected monthly return.

  3. 3

    We build and connect your automations

    We set everything up against your existing tools — email, accounting platform, and menu or pricing files. You do not write a line of code or change how you work.

  4. 4

    Go live and review the numbers

    Your automations run in the background from day one. We check the results with you, tune the messaging, and switch on the next automation when you are ready.

What each automation does, once you're live

From enquiry to proposal in minutes
Turn an inbound catering enquiry into a branded, itemised quote without writing it by hand.
  1. 1

    Enquiry lands — A client enquiry arrives via email, your website form, or a phone note — no re-typing needed.

  2. 2

    Quotebot drafts the quote — Quotebot builds a branded quote from the event details, your menu, and your pricing rules, including staff, travel and dietary add-ons.

  3. 3

    Review and send — You skim the quote and hit send — or let it go out automatically so the client hears back first.

Get paid without chasing
Issue invoices from completed events and let polite reminders collect the money for you.
  1. 1

    Mark the event complete — Flag the event as delivered or set the deposit date — that is the only manual action.

  2. 2

    The invoice is issued — CaterFlow AI generates and sends the invoice inside your accounting platform with the right line items and terms.

  3. 3

    Reminders run until paid — Friendly follow-ups go out on a schedule until payment lands, then stop automatically so nobody gets chased twice.

Post-event and compliance reports, done
Produce audit-ready catering reports from the details you already collect after each event.
  1. 1

    Enter the event details — Add attendance, temperatures, staffing notes and any incidents — from your phone, straight after the event.

  2. 2

    AI writes the report — Post-event, food safety, or WHS incident reports are generated instantly in a consistent, compliant format.

  3. 3

    Store or share the PDF — Download a professional PDF for the client or auditor, or keep it filed in your records automatically.

New hires ready to work, faster
Get casual and permanent catering staff trained, compliant and shift-ready without chasing paperwork.
  1. 1

    Add the new team member — Enter their name, role and start date — nothing else is required from you.

  2. 2

    Onboarding runs itself — They receive a structured checklist, policy documents, reminders and training prompts on a timed sequence.

  3. 3

    Get the ready-to-work update — You get a progress summary showing what is complete and when they are ready for their first shift.

Real-world automation examples

See how quotes, invoices, and WHS reporting work in a real catering week — and how much admin time they give back.

The 5-minute corporate lunch quote
A client emails at 7:45am asking for a 30-person lunch tomorrow with vegan and gluten-free options.
  1. 1

    Quotebot reads the enquiry and pulls your menu, pricing rules, and dietary add-ons.

  2. 2

    It builds a branded quote with itemised costs, staff, and travel — automatically.

  3. 3

    You hit send, or let it go out automatically, before you've finished your coffee.

45 min5 min

You reply faster than competitors who quote by hand.

The Friday invoice run
Twelve events wrapped this week. Some need deposits, some need final invoices, and a few are overdue.
  1. 1

    Mark events complete in one place — or let CaterFlow detect completed jobs.

  2. 2

    AI generates every invoice in the right sequence and sends it in your voice.

  3. 3

    Friendly reminders escalate automatically until payment lands, then stop.

3 hrs15 min

Money lands sooner, without the awkward follow-up calls.

The kitchen incident report
A staff member slips during prep and cuts their hand. You need a WHS record today.
  1. 1

    Enter the incident details in plain language — who, where, what happened.

  2. 2

    CaterFlow generates a compliant WHS incident report with photos and witness notes.

  3. 3

    Download the PDF or send it straight to your insurer and safety officer.

90 min12 min

You stay compliant, protect your team, and close the loop quickly.

Quote time saved

~40 min

per urgent enquiry

Invoice run time saved

~2.75 hrs

per week

WHS report time saved

~78 min

per incident

Plugs straight into the accounting tools you already use

CaterFlow AI's invoice automation connects with QuickBooks, Xero, and MYOB — so your books stay accurate without double-entry.

Diagram showing CaterFlow AI hub syncing data to and from Xero, MYOB, and QuickBooks
What gets synced

• Invoices, deposits, and final balances

• Customer name, email, and billing details

• Payment status and due-date reminders

• Event line items, GST, and reference notes

What stays in your books

• CaterFlow AI never stores your accounting credentials

• All financial records live in your accounting platform

• Your bookkeeper or accountant keeps the same workflow

• Reports and audit trails stay untouched

What caterers actually complain about

The biggest gripes with today's catering software — solved

Pulled from a 2024 audit of 500+ reviews on Capterra, G2, GetApp and TrustPilot across nine catering software categories. Here's what caterers keep complaining about, and how CaterFlow AI fixes each one.

WHS Incident Reports
The pain

Leading tools like SafetyCulture glitch between iOS, Android and desktop — reports get lost and permissions confuse staff.

How CaterFlow AI fixes it

CaterFlow AI takes a 60-second phone submission and drafts a compliant, signed-off WHS report you can file the same day — no app version games.

Food Safety Reports
The pain

HACCP tools like FoodDocs start around $84/month — repeatedly flagged as too steep for small caterers.

How CaterFlow AI fixes it

Food safety reporting is built into your CaterFlow AI subscription, so you get audit-ready HACCP docs without paying for a second compliance platform.

Email & Follow-Up
The pain

Tripleseat, HoneyBook and friends routinely land contracts and follow-ups in client spam folders — clients never see them.

How CaterFlow AI fixes it

CaterFlow AI sends from your own domain with proper authentication, so quotes and follow-ups actually arrive in the inbox.

Inventory Supply
The pain

MarketMan is powerful but reviewers hammer its steep setup and painful cancellation process.

How CaterFlow AI fixes it

We set your par levels and supplier list up for you in week one, and you can cancel any time — no lock-in, no support ticket runaround.

Stock Alerts
The pain

Par-level alerts misfire the moment unit conversions or counts drift out of sync.

How CaterFlow AI fixes it

CaterFlow AI reconciles counts against actual event usage each week, so alerts stay accurate as your menu and portions change.

Rostering & Staffing
The pain

Deputy and 7shifts charge per employee — cost explodes when you scale a casual catering team.

How CaterFlow AI fixes it

Our Staffing Agent is flat-fee inside your subscription, so rostering 5 or 50 casuals costs you the same.

Quote Generation
The pain

Curate builds beautiful proposals that reviewers say "sit unanswered" because there's no automated follow-up.

How CaterFlow AI fixes it

Quotebot fires a branded quote in under 5 minutes and auto-follows-up at 24h, 3 days and 7 days until the client replies.

Post-Event Reporting
The pain

HoneyBook's reporting "doesn't go far beyond surface-level metrics" — you still rebuild the P&L in a spreadsheet.

How CaterFlow AI fixes it

CaterFlow AI pulls labour, food cost and revenue automatically and hands you a branded event P&L the morning after the event.

Invoice Follow-Up
The pain

Tripleseat users report having to "manually re-enter invoices into QuickBooks" — and invoices still land in spam.

How CaterFlow AI fixes it

We sync straight into Xero, QuickBooks or MYOB and chase overdue invoices from your authenticated domain — no double entry, no spam folder.

Built for caterers, not corporate giants

Why yet another SaaS tool is the last thing you need.

Generic CRM / all-in-one software

• Generic templates that don't fit event work

• Weeks of setup before you get value

• You adapt your workflow to the software

• Features you'll never touch, priced in anyway

CaterFlow AI

• Catering-specific workflows out of the box

• Understands event billing, staffing, and food safety

• Onboard in hours, not weeks

• Every feature is one you'll actually use

Real caterers, real hours back

Small catering teams using CaterFlow AI to cut admin time, get paid faster, and win more repeat work.

David Kalani, Owner of Five Star Feasts
David Kalani
Owner, Five Star Feasts

Gold Coast · 8-person team

I got my weekends back.

"We were writing post-event reports until 10pm every Sunday. CaterFlow AI cut that to 10 minutes. My business partner and I actually got our weekends back."
12+ hrs / week saved
on admin and reporting
Maria Russo, Director of Elite Catering Co.
Maria Russo
Director, Elite Catering Co.

Sydney · 12-person team

Collected an extra $8,000 in overdue invoices.

"The invoice follow-up alone paid for the subscription. We collected an extra $8,000 in overdue invoices in the first month — without a single awkward phone call."
$8,000 recovered
in overdue invoices, month one
Priya Shah, Founder of Harbour Events
Priya Shah
Founder, Harbour Events

Melbourne · 5-person team

New hires ready to go in half the time.

"New staff used to shadow me for three days. Now they hit the ground running in one. The onboarding checklists mean I don't have to repeat myself."
60% faster onboarding
new hires ready in 1 day, not 3

WHS Report demo

Watch a WHS incident report write itself in 60 seconds

No paperwork, no typing up details from a scribbled note. Take the call, hit record, and CaterFlow AI drafts a compliant, signed-off WHS report you can file the same day.

Screenshot 1

1. The incident comes in

A staff member sends a voice note or a few lines of text from the venue.

Screenshot 2

2. Details get pulled out

Time, place, people involved and injuries are extracted automatically.

Screenshot 3

3. The report drafts itself

A compliant WHS incident report is written in your wording, not generic filler.

Screenshot 4

4. You review and edit

Everything stays editable, so you correct anything before it is locked in.

Screenshot 5

5. Sign-off and filing

The report is signed off and filed to the right folder with a clear file name.

Screenshot 6

6. Follow-up actions

Corrective actions and reminders are logged so nothing quietly slips.

Got a question first? Message us.

Not everyone wants to jump straight onto a call — and that's fine. Send us a note and a real human (usually Tim) replies within 1 business day with a straight answer.

  • No bots, no drip-feed sales sequence — just a reply.
  • Ask about pricing, integrations, or whether we can automate your specific mess.
  • Prefer to talk it through?

Send us a message

Name, business, email and what you'd like to know. We'll come back to you personally.

86 the spreadsheets. Take your weekends back.

In 30 minutes, we'll build your personalised automation blueprint — 10+ hours a week back and a clear path to more bookings. Yours to keep, whether you work with us or not.

No obligation. No sales pitch. You keep the plan either way.

Not ready for a call? Get your free 1-page automation plan instead.

What caterers say after the admin disappears

4.8 out of 5 from 5 catering business owners

"We were writing post-event reports until 10pm every Sunday. CaterFlow AI cut that to 10 minutes. I got my weekends back."

Sunday nights back

David Kalani, Owner, Five Star FeastsDavid KalaniOwner, Five Star Feasts · Gold Coast · 8-person team
"The invoice follow-up alone paid for the subscription. We collected an extra $8,000 in overdue invoices in our first month — without a single awkward phone call."

$8,000 recovered in month one

Maria Russo, Director, Elite Catering Co.Maria RussoDirector, Elite Catering Co. · Sydney · 12-person team
"New staff used to shadow me for three days. Now they hit the ground running in one. I don't have to repeat myself anymore."

Onboarding cut from 3 days to 1

Priya Shah, Founder, Harbour EventsPriya ShahFounder, Harbour Events · Melbourne · 5-person team
"Quotebot replies to enquiries before I've even seen them. We're winning corporate jobs we used to lose just because someone else quoted first."

Quotes out in under 5 minutes

Tom Nguyen, Owner, Bayside CateringTom NguyenOwner, Bayside Catering · Brisbane · 6-person team
"Food safety and WHS paperwork used to be the job I dreaded. Now the reports write themselves and I actually pass audits without a panic week."

Audit-ready compliance reports

Sarah Whitfield, Operations Manager, Coastline Events CateringSarah WhitfieldOperations Manager, Coastline Events Catering · Gold Coast · 15-person team

Frequently asked questions

What does CaterFlow AI actually automate for a catering business?
CaterFlow AI automates the admin that eats your week: quotes, invoice follow-up, post-event reports, feedback and Google review requests, employee onboarding, food safety and WHS incident reports, inventory reminders, supply ordering, staffing and customer service replies.
How much time can a small catering team save?
Most owner-operators get back 10+ hours a week once quoting, invoice chasing and reporting run automatically.
Does CaterFlow AI work with QuickBooks, Xero or MYOB?
Yes. Invoice automation syncs customers, invoices and payment status with QuickBooks, Xero or MYOB, so your accountant sees the same numbers you do.
How long does setup take?
We build and launch your first automations within about two weeks of your free automation audit — you don't configure anything yourself.
How much does CaterFlow AI cost?
The CaterFlow AI Full Package is A$5,000 per month and includes every automation, the build, and ongoing support. Most caterers cover it with the hours saved and the extra jobs won from faster quoting.
Am I locked into a long contract?
No. It's a month-to-month subscription you can cancel any time from your billing portal — there's no lock-in period and no exit fee.
Do I need to be technical to use it?
Not at all. We build, connect and test every automation for you. You keep working in the tools you already use — email, your accounting software and your phone — and the admin just stops landing on your plate.
Is my client and staff data kept secure?
Yes. Your data is stored in encrypted Australian-accessible cloud infrastructure, access is limited to the automations you approve, and we never sell or share your client lists with anyone.

More questions? Read the full FAQ.